Retail Loyalty Programs in 2025: What Customers Expect
Explore retail loyalty trends in 2025, including customer expectations and innovative campaigns like Delhaize SuperPlus.
Explore retail loyalty trends in 2025, including customer expectations and innovative campaigns like Delhaize SuperPlus.
With insights from “AI & Loyalty: What’s Next?, learn how AI-powered loyalty can transform engagement and customer’ insights.
Understand what are the 7 characteristics that can turn your Loyalty Program into a winner membership program.
Explore 5 telecom loyalty trends for 2025: gamification, hyper-personalisation, sustainability, AI-driven experiences, & joyful engagement.
blog, customer loyalty Joyalty: explained by a Gen AI podcast In a world where customer loyalty is no longer just about points and perks, “Joyalty” is redefining how brands build meaningful connections. Joyalty blends joy and loyalty, creating emotional touchpoints that go beyond traditional rewards, tapping into genuine moments that resonate with customers on a …
blog, customer loyalty The 3 Missed Moments in Retail Banking In today’s fiercely competitive world, retail banks like Citibank, Wells Fargo, and PNC Bank pour billions into building brands that exude trust. They invest heavily in state-of-the-art technology and beautifully designed branches, all to enhance the customer experience. Yet, despite these efforts, many banks overlook …
blog, loyalty Joyalty: The Future of Customer Loyalty Programs In the ever-evolving landscape of customer engagement, traditional loyalty programs are starting to feel a bit… “meh.” Sure, points and discounts can drive repeat purchases, but do they truly delight your customers? Enter Joyalty — a concept that transcends the transactional nature of loyalty and taps into …
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blog, loyalty Unpacking the Role of Loyalty Programs in Modern Retail with Steve Gray Loyalty programs have long been a staple in retail, yet they have often been dismissed as ineffective by some marketing theorists, notably Byron Sharp who’s best-selling book How Brands Grow has a chapter titled “Why Loyalty Programs don’t work”. During our …
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blog, loyalty Data-Driven Loyalty: Leveraging First-Party Data with Jason Whiting In the evolving landscape of digital marketing, the ability to capture and leverage first-party data has become paramount for brands. With the decline of third-party cookies and the rise of digital ad fraud, companies are increasingly turning to loyalty programs to build direct relationships with …
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blog, loyalty PepsiCo’s Loyalty Strategy: A Deep Dive with Rich Long During Stampix’s recent webinar on Loyalty for FMCG, we had the pleasure of exchanging thoughts with Rich Long, Senior Manager Next Gen DTC – Global Loyalty at PepsiCo. Rich provided an inside look into PepsiCo’s current and future loyalty strategies. His insights shed light …
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