Real stories and insights
from the world's finest
retention and loyalty marketers

Light, short and insightful

In these 20 minutes live chats, Simon and our guests talk about the current challenges in the loyalty & retention landscape. No sales pitch, no fluffy marketing inspiration but real stories and insights from the greatest minds in loyalty marketing.

Choose your expert, sit back and press play!

Yuping Liu-Thompkins

Founder & Director of Loyalty Science Lab

Charlie Hills

Head of Strategy at Mando-Connect

Mariëtta Robbé Groskamp

Business Development Director Europe at Velti

Kim Hardaker

Head of Loyalty & Partnerships at Etihad Airways

Rob Chandler

Former Head of Customer Loyalty at Sky

Nicola Fox

Freelance CRM & Loyalty Manager at Fine Tooth Comb

Graham Hill

Data-Driven Programme Director at Optima Partners

Iain Pringle

Managing Partner at New World Loyalty

Mark Evans

Managing Director, Marketing & Digital at Direct Line Group

Mark Reddin

Head of Membership Sales (SSE) at OVO Energy

Ian Golding

CEO of Customer Experience Consultancy

Stay tuned to the next Loyalty Expert Talks and other insights from the loyalty marketing world.