Yes, Stampix photo rewards are a nice fit for Birthday campaigns. We usually initiate a 3 month pilot to test and learn before setting up an ongoing program with the client.

• The Starter Plan allows for smaller-scale pilots with no setup cost.

• The Pro Plan requires a minimum commitment of 2,000 units, but higher volumes reduce the Cost Per Unit (CPU).

• The Enterprise Plan offers further flexibility for large-scale campaigns.

Our trained customer service team will answer them and help them where possible. For this reason Stampix’ contact details, the order number and track & trace link are mentioned in the transactional emails and on the photo order.

On the Starter Plan you buy a number a codes, which your customers can redeem on the Stampix Webshop. These codes are pre-paid entirely, but there is no volume commitment.
When you are on the Pro Plan there is a volume commitment of 2,000 standard packs and 6 months for the branded web application. The higher the volume of codes you commit to, the lower the unit cost per reward will be. For One Time campaigns or Pilots, we will invoice the total amount (6 months platform + y rewards) upfront, when the custom branded web application is delivered and approved by your team. For Always On campaigns with a commitment of minimally 1 year, we apply a 10% discount on the platform if it can be invoiced at once, and we will invoice you monthly for the amount of used rewards in that month (pay as you go). For Pro & Enterprise, we will provide you with as many codes (links) as you need to achieve the amount you committed to (=shipments).
In case you don’t reach the amount or used codes you purchased within the foreseen time period, we will transfer the remaining codes to the next campaign without any additional costs.

• Clients can choose between bulk purchase (pre-paid at a fixed CPU) or “pay as you go” (monthly invoices based on actual redemptions).

• The Pro and Enterprise platform fees can be billed either upfront (with a 10% discount for 12-month commitments) or monthly.

The Platform is everything we can make whitelabel for your campaign, and can consist of one or more branded Web Applications, which is the interface to redeem photo rewards. The Platform can also contain a custom service dashboard from where you can track your campaign. The term “Web application” will sometimes also be referred to as “Brand URL” or “Microsite”.

As soon as the number of redemptions (codes used) has reached the pre-committed volume of your campaign, the campaign will be paused automatically and the Platform will show an error message accordingly. At this point you can always choose to purchase additional photo rewards at the same unit cost, and request a list of codes to the Stampix team.

Codes on the Starter Plan have a default expiration date after 6 months. On the Pro Plan the codes have a default expiration date after 1 year. However, as long as you are on the Pro plan we can extend or modify the expiration date according to your needs.

In this case we will verify if the address was correct and we will print and ship the order again. For this reason photo orders will remain in the Stampix database for a reasonable period of 3 months.

In case you have committed to a volume of photo rewards, and by the end of your campaign period this limit has not been reached, you can transfer the remaining codes to a subsequent campaign without any additional cost, given that the license period for the Platform has not expired.

Webshop: There is no setup or maintenance cost for the webshop.

White-label Solution: The cost is EUR 625 per month with a minimum commitment of 4 months. Alternatively, there is an option to pay EUR 2,500 to cover the setup cost. You can switch the service on and off as required for your campaign needs.