Discover the
power of Joyalty
to boost retention.

The perfect mix between Joy and Loyalty, the term was defined by loyalty guru Adam Posner and put to the test with IKEA’s Loyalty Leader Marco Merkx in our latest webinar, which we turned into this juicy ebook for you.

Download ebook

Get insider tips on how to leverage emotions to boost customer retention.

What's inside?

Harness the power of emotions

Uncover the definition of Joyalty and how it can be incorporated into your customer journey. 🎯

Case studies that inspire

Discover how IKEA and other incredible brands leverage emotions to turn customers into brand advocates. ❣️

Strategies for lasting loyalty

Uncover practical tips and hands-on strategies to start your Joyalty Program like a rockstar. 🤘

Straight from the source

Our ebook is a highlight compilation of the webinar “Loyalty to Joyalty: How to Harness Emotions to Boost Retention”, featuring loyalty expert Adam Posner and Loyalty Leader at IKEA, Marco Merkx.

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If you trying to build brand loyalty today, an emotional connection is no longer nice-to-have, it's a need-to-have.

Master the power of emotions today!