Loyalty

EDF Luminus

The project

In the Energy industry the customer’s birthday is generally considered a key loyalty moment. To surprise & delight their residential customers with a personalized gift, EDF Luminus offers them the opportunity to print 10 quality photos, delivered straight to their doorstep. An emotional gift that’s being shared and exposed within each household.

150K GIFTS offered YEARly

10 photos per gift

35% increase IN NPS

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